A gentle space to answer your questions and ease your mind.
Here you’ll find helpful guidance, reassurance, and honest answers to some of the most common concerns about your baby and early parenting.
Services & Support FAQs
What specific areas do you help with?
I provide specialist guidance on infant sleep, gentle settling techniques, breastfeeding support, and managing reflux or colic in those early months.
What ages do you work with?
I focus on the foundational early days, supporting families from pregnancy through the first year of their baby's life.
How does online support work?
Online support is conducted via video call, offering a calm and accessible way to talk through your concerns from the comfort of your home.
What is included in a consultation?
Each session includes a detailed discussion of your baby's needs, a personalized plan, and thoughtful follow-up support to ensure you feel confident.
Is the support non-judgmental?
Absolutely. My priority is providing a safe, calm space where you can share openly and receive guidance that respects your parenting journey.
Can you help with settling techniques?
Yes, I specialize in gentle, responsive settling techniques that help your baby feel secure while improving sleep for the whole family.
How to Book
Select your service online and choose a time that fits your family flow.
Your Booking Journey
I've kept the process simple and stress-free, so you can focus on what matters most—you and your baby. Here is how we get started.
After Booking
You'll receive a confirmation email and a gentle intake form to help me prepare.
Preparation
Just have your intake form filled; no need to tidy or prep your space for me.
Support Length
Sessions vary from 15-min chats to 4-hour in-home visits depending on your needs.
Ongoing Care
I provide follow-up notes and am available for ongoing guidance as your baby grows.
Policies & Expectations
What is your cancellation and rescheduling policy?
I understand that life with a baby is unpredictable. Please provide at least 24 hours' notice for rescheduling. Cancellations within 24 hours may incur a small fee to cover preparation time.
How do payments and refunds work?
Payments are required at the time of booking to secure your session. While I don't typically offer refunds once support has commenced, I am committed to working with you until we find a path that feels right.
What are your communication hours for support?
For ongoing follow-up support, I am available via message between 9am and 5pm, Monday to Friday. I aim to reply to all queries within a few hours during these times.
Is my family's privacy protected?
Your privacy is paramount. All consultations are strictly confidential, and any personal information shared is stored securely in accordance with NZ privacy standards.