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Flourishing Mum ★★★★★

I had debated getting Vicki on board to help with sleep habits but contacted her out of desperation when my baby was 6 weeks old. We had been rocking her to sleep for naps, and because she slept well at night I kept doing whatever worked during the day. At 6 weeks everything changed and she wouldn’t sleep unless I rocked her. After two nights with barely any sleep myself I was desperate. Vicki was amazing. She coached me through breaking the habits we had created. Her approach was very gentle and I was impressed with the questions she asked, as she clearly took a holistic approach and wanted to rule out any health issues. Vicki was patient and guided me through the process. We had a couple of hard days helping baby learn to self settle, but it was worth it. She now sleeps in her bassinet and is almost sleeping through at 9 weeks. I have four other children who missed my attention, and now while baby sleeps I can spend time with them and even talk with my husband at night.

Trista
If you are thinking about whether or not to hire Vicki, I have two words for you “DO IT!”.  If we get into a bind again I won’t hesitate to hire Vicki again!

One Very Happy and Relaxed Mum & Bubs ★★★★★

My husband and I decided to use Vicki K when our son Vincent was about 6 weeks old. He was very unsettled, crying a lot and awake for long periods day and night. Our midwife recommended Vicki and after one phone call I knew she was right for us. Vicki came to our home and spent hours going over everything with Vincent and myself. As a new mum I had no idea what to do and Vicki made me feel comfortable and never made me feel silly asking questions. After a week of contact we realised much of Vincent’s trouble was reflux. Vicki helped us try different remedies before rushing to medication and supported me through doctor visits and tough days. When things got worse and we ended up in Waikato Hospital, she stayed in contact the whole time and was a huge support to a very tired mum. Vicki helped me understand how to help Vincent sleep, feed and settle better, which made a big difference for both of us.

Chrystal
It has been a long road, but Vincent is now a happy, settled sleeper and I believe that is thanks to Vicki’s support.

Glowing Experience with Vicki K ★★★★★

Please accept this testimonial in support of the development of the Hush Baby Sleep Unit. I have worked with Vicki for the past two and a half months and her postnatal support has been invaluable for the mental and physical wellbeing of myself and my four-month-old baby. A friend recommended Vicki when I was having sleep issues with my six-week-old. She quickly identified the causes and on the second night told me he would sleep until 1am, which he did after five hours straight, something he had never done before. Her daily support by phone has been exceptional and her knowledge of sleep and baby wellbeing is extensive. Her advice often surpassed that of my paediatrician, and her emotional support helped me through months when no one else seemed to listen. Vicki continues to support us until my baby’s reflux is under control and he is sleeping well. I believe that time in a sleep unit run by Vicki would have resolved our issues much sooner.

Penny Isbister
I would also not hesitate to refer other mothers and fathers to the unit and Vicki.

Vicki's Advice Solved our Baby's Sleeping Issues ★★★★★

We were having great difficulty getting our little bundle to sleep during the day as she had gotten used to being rocked to sleep. Being awake all day and extremely grumpy was putting pressure on our whole family. I got Vicki’s number from a friend who said she worked wonders for her baby. Vicki came to our house only three days after I called and had very practical and helpful advice. After our consultation she called every day for a week to make sure Claire was on track and had advice for all of her individual hiccups. When Claire’s sleeping problems hadn’t been resolved in the usual week, she was more than willing to keep helping until Claire was sorted out. Vicki gave me the confidence I needed to be firm with Claire and follow through with our routine, assuring me it was in Claire’s best interest. Before Vicki, Claire slept 45 minutes during the day. Now she sleeps about two hours twice a day and is a much happier baby.

Crystal
Claire is a much happier baby and I am a much happier Mommy.

Kickstart a Positive Parenting Experience ★★★★★

Our day with Vicki was filled with relaxation, education and reassurance that we had made a good start as parents. From the moment we contacted Vicki about our baby struggling with reflux, we felt our family was important to her and that she would do all she could to help us create routines and understand Zac’s feeding and sleeping. When we arrived at Haven House, Vicki’s warm manner made us feel at ease straight away. During the day she gave practical advice that helped us recognise Zac’s tired signs and understand his feeding needs. We were able to ask anything without feeling judged, and were encouraged while also given helpful suggestions. Vicki even contacted our GP to help sort the right medication dose for Zac, which made a big difference. The day itself was also a treat, with time to relax, nice food and being looked after. We left feeling refreshed, confident & excited about parenting. The follow up support has been outstanding, and we always know Vicki is there if we need her

Matt Lee and Zac
We would highly recommend Vicki to anyone who feels they could do with some ‘support’, ‘affirmation’, ‘education’ and ‘relaxation’ to kick start a positive parenting experience.

It is Hard to Put into Words How Much Vicki Has Helped ★★★★★

We contacted Vicki in desperation when our son was 10 weeks old. Our previously settled baby had been diagnosed with silent reflux. He cried constantly, was awake all day and we were unable to settle him to sleep. We were beyond exhausted and had no idea where to turn next. Right from the first phone call Vicki made us feel like we were the most important part of her day. She prioritised our needs and came to our house within a day. That afternoon our baby was happy and asleep in his bassinet for three hours, and from then on things continued to improve rapidly. We felt like we had won the lottery. No longer emotionally drained and exhausted, we had confidence in our decision making as parents and our baby was transformed back into his happy, contented and settled self within days. Vicki’s gentle and nurturing approach is second to none. We cannot recommend her highly enough and are so grateful for her kindness, support and guidance.

Brooke Tom & Jagger
Thank-you for being amazing Vicki. You are truly one in a million.

I Cannot Recommend Vicki Kirkland Enough! ★★★★★

I cannot recommend Vicki Kirkland enough. I tell everyone about her because of how she has rescued me twice now. With my first baby, who had reflux, colic and a dairy intolerance and didn’t sleep more than 45 minutes day or night, Vicki armed me with the tools and supported me to get him into a solid sleep routine. He slept through the night at 5 and a half months with Vicki’s help. When my second baby started going through a sleep regression at 4 months, I called Vicki straight away. She helped me with a plan during the day and coached me through the night wakings. His 45 minute day sleeps stretched to an hour and a half or two hours, and his night sleeps improved as well. It was such a relief to have a sleep expert there, reassuring me and giving support through such a sleep deprived and tough time. Vicki always makes sure mum and baby are happy, and my babies were never distressed during the process.

Janine
I am telling everyone about her because she has rescued me twice now.

In Depth Stories

Not so tired Mum ★★★★★

My first baby was an amazing sleeper, therefore it was with great shock that second time around I found myself with an eight month old (Lottie) that napped at most for ten minutes a day and was up hourly overnight. I just couldn’t figure out what we were doing wrong.

 

The sleep deprivation was horrendous but more than anything I hated spending what felt like my whole day and night trying to get her to sleep. I would walk with her in the pram for 2 hours straight then hold my breath as I peered in and feel absolute despondency when two bright little eyes would be staring back at me.

 

I would breastfeed her then precariously lean over the side of the cot lowering her in whilst still feeding her. As soon as she touched the bed she would be awake. I felt angry and resentful that I never had any space or free time to myself, it felt relentless and I was struggling to stay positive. I felt as though I would crack. It was with some skepticism that I contacted Vicki. I questioned what could she possibly do to help us as I was pretty sure we were in the too hard basket.

 

When Vicki said that we would work towards being able to put Lottie in her cot say goodnight and she would go to sleep herself I laughed. What made it even more laughable was that we would be able to do it with no 'crying it out' and would always look after her emotional well being. I believed it as much as if she had said she would have her speaking two languages fluently by the morning.

 

We finished working with Vicki over a month ago. Lottie goes down for two good naps a day and settles without a fuss at night, she has a breastfeed, into her sleep sack, cuddle, bed, sleep. I still cant quite believe it. No jiggling, no feeding to sleep, no stealthy escaping the room James bond style not daring to breath for fear of waking her. I felt so desperate I would have paid thousands to get this result but I didn’t have to.

 

Vicki was just so kind and gentle and supportive, she made me feel like we were the only family she was working with. She seemed to have so much time for us and was just so authentic in the care she gave us. She made everything feel ok. She gave me back the confidence I had lost, she helped me to realise that somedays wouldn’t be perfect and that was ok but now we had the tools to get back on track. It has totally changed our family’s life.

 

My eldest child is enjoying a much more patient and present mum, I am getting some time to myself and my husband and I have our evenings back. But most of all we have a happy baby. I look back on photos and realise that a lot of the time Lottie is staring blankly, spaced out with tiredness and that makes me feel sad that we didn’t get Vicki’s help sooner. Now she is getting the sleep she needs she is eating better, and has taken off in all areas of development. Her cheeky little personality is shining through so much brighter and I am loving being her mum.

Kate Hancock
I feel blessed that we found out about Vicki and am so very thankful to her for helping us to reach a much happier and peaceful place than we were a month ago.  

No More Grizzles! ★★★★★

Vicki was a lifesaver for our family and helped us turn things around with our little boy. After a good start with feeds and naps, he got bad gastro at 4 weeks old and ended up in hospital. When we came home everything was unsettled. He had to be carried all day, would only sleep on a person for short naps and woke constantly at night. My 5-year-old also needed me and I felt broken trying to manage both. Vicki was gentle, supportive and kind, which meant so much when we were exhausted and anxious. The first time we worked with her she helped him settle in his cot for a nap, and from then on things improved. As we gained confidence we realised he had been overtired with no rhythm to his sleeps and feeds. We cannot thank Vicki enough for her loving support. She gave us a framework that helped our son thrive and allowed us to get some much needed rest. Vicki truly cares about the families she works with. Her encouragement helped me through some very dark days.

Felicity & Damon Hunt
Thank you from the bottom of our hearts Vicki

Very Happy Mum! ★★★★★

I just wanted to share with those reading about Vicki, how she helped me and my daughter Ella. Ella is now 16 weeks old, and we called Vicki over the New Year break. Ella had stopped sleeping during the day, and was often screaming at night. We went to the A&E at one stage, and were told she had some colic/reflux symptoms.

 

I didn't know what to do, I am a first time mum and my solution during the day was to have her sleep on me, in a pram - anywhere she would sleep and not cry - which meant not in her bed. At night she slept ok because of pure exhaustion.

 

We called Vicki in desperation when Ella had forgotten how to sleep in bed, and I didn't know what to do with her.

 

Vicki came to visit us and spent the day listening, watching and re-training Ella, and teaching me at the same time. Her approach is very gentle on the baby, and the mums too. Within two weeks Ella had really learnt how to stay in bed during the day and sleep and then play/chat if she woke up. She can re-settle herself, and often smiles when I put her in bed.

 

Vicki also helped me look into the reflux issue, and then once we were on medication by the GP - things got even better. During that challenging period, I was in a real panic so would forget or doubt what needed to be done. Vicki would talk me through things - repeatedly if needed, and was very understanding of where I was at as a mum.

 

Vicki has helped us ongoing since her visit and I can still call her to check in, and she still calls me to do the same. There was so much I learnt from Vicki - the most valuable things included: 

 

 

  • A structure to Ella's day that I could follow including when to feed her, how long for sleeps, what to do if she wakes early.  

  • Advice on everything I didn't understand e.g. how to help her feel secure, how to help her burp more easily, how to settle her etc.  

  • What to expect from a baby, and myself - and how to be both realistic and kind to us both, treating Ella as an individual and not as a robot who fits "what the books say"

  • Knowing I had someone I could call anytime who could help re-direct me when I got lost, or Ella did something different.

I honestly don't know how I would have coped had Vicki not come along. It was honestly the best money I have spent on our baby and would recommend Vicki to any mums and dads out there who are feeling lost or confused. Thanks Vicki!! 

Ella and Karen
Honestly the best money I have spent on our baby.  

Vicki K aka Fairy Godmother! ★★★★★

My baby was 6 months old when I reached out in desperation to Vicki. For months we somehow managed on little to no sleep, during the day and at night.

I remember calling plunket at about two months old asking if it was normal that my newborn was awake all day sleeping a mere 20mins two to three times a day and then also awake two hourly at a stretch for feeding overnight. The response was ‘some babies are just really alert and as long as he was meeting his milestones, gaining weight and was generally happy I shouldn’t be concerned’.

I contacted Vicki after my husband and I were attempting to manage a now six month old that was still waking 4/5 times over night on a good night, still not sleeping in the day and having to be on mum almost 24/7. It was breaking point when my baby and I ended up on the couch for the night.

I was exhausted after asking and researching from other source's (apps/books/friends/family/ mums group) for support about how to manage sleep with no success.

From the moment I got a reply from Vicki I felt like I could breathe. She called me for a consult and I burst into tears in pure despair. I thought I was failing and that the lack of sleep and routine was all my fault. Vicki was beautiful and welcoming and willing to listen to my desperate plea for help.

Within three days, (three days!) my baby slept a 7 hour block overnight in his own bed, fed and back to sleep, had regular day sleeps, settled without hours of rocking and singing and self soothed overnight. Vicki taught me gentle techniques to guide my baby to settle, to feel safe and comfortable within himself and his space and for my family to all get some rest.

We worked with Vicki for 10days and it has actually changed our lives, we now have our boy heading to bed at regular times and there’s minimal if any crying or fussing around bedtime. He’s happy to go to bed, stays asleep and if he wakes is capable of self settling.

Vicki I cannot thank you enough for your support, care, love and kindness during this time. I was at breaking point mentally and emotionally depleted. You saved me, I am forever grateful for you and your work.

If anyone is wondering if Vicki can help, she can more than help, she is truly the fairy godmother that will save you when you don’t even know you need saving <3

All our love,

Kyra, Will & Zeke xo

I Highly Recommend Vicki to all Mothers ★★★★★

I first met Vicki by telephone, a warm bright voice answered and willingly answered my many questions. Our first conversation was somewhat of an interrogation and Vicki to her credit did not flinch. She answered every question in full and each one with a confidence I had not heard before. At the time I had a 5.5 month old little boy, who had not slept during the day since he was 9 weeks old. I had comforted myself with the fact that he slept an entire 12hours at night. But as I explained to Vicki, recently he had started waking during the night, I was getting very concerned. A friend had heard Vicki speak at a SPACE meeting and thought she might be able to help me.

 

I am a well-educated person, I have a Masters in Finance, a First class honours degree in Finance and Economics. Prior to having our first child I had enjoyed a very successful career in Corporate Banking spanning almost 10 years. I have negotiated incredibly difficult and complex transactions in Energy & Infrastructure, worked long hours for months on end and faced very stressful restructures (during the 2008 financial crisis). Personally I have successfully faced many resilience requiring events. I have a wonderful loving and supportive husband and financially we are able to provide for our family. However, I can honestly say, nothing had prepared me for the challenges that occur when motherhood arrives at your door.

 

I could not crack this 'challenge of sleep'. I could make our wee boy smile and giggle, but sleep - forget about it. I read books, searched the internet, asked other mothers and tried to replicate what they were doing. Nothing helped. I spent hours trying to fix the problem and ended up with a crying unhappy baby, I decided if he didn't want to sleep he didn't have to. But what happens if they start waking in the night too - the only part of the day where there is peace. Needlesss to say, I was extremely sceptical that Vicki could help after all I had tried everything. I gave her a serious grilling yet she sounded genuine - that perhaps she had a way I hadn't tried, so finally I asked her "you aren't going to come in to my home waving crystals or some other strange crap are you?". She laughed and assured me she had no strange beliefs or powers. She was hired.

 

Vicki arrived the next morning. She taught me so much in two hours. Within 24 hours our wee boy was having day time sleeps day and back to sleeping through the night. It took a few more weeks of phone calls before I had "Vicki's rules of thumb sorted" and she was always there answering her phone when I needed advice. She often asked me, "what do you think needs to happen". It was not Vicki telling me what to do, it was Vicki coaching me. She said "I want you to be a confident mother, I want you to know what to do". It was frustrating at times because I just wanted someone to solve my problem and tell me what to do. But I am so glad she does not work that way, because I needed to learn and be independent. I had lost so much confidence and Vicki helped me get it back, she also gave me that tools to be successful. I learnt some valuable lessons and equally important we had a happy family again. Everyone is much happier with sleep, mothers, baby's and the daddy too!

 

Of course baby's are continually changing, we hit a bumpy road when Daniel was 12 months so I called Vicki again. The response was the same. Yes we can sort that. And she did. At 18 months when I was struggling to keep Daniel in a day sleep, she sorted us/him again. Thanks to Vicki he is an amazing sleeper, what gift to have a child that sleeps happily is bliss. With so much research pointing to the detrimental effects of sleep deprivation in children - leading to behavioural issues - it really is critical that baby's sleep - happily. I continue to use many of her tools and he is almost 3 years old. I currently have a newborn baby girl, Hannah is 9 weeks old. She is a delight. I called Vicki when we were pregnant. She met with me the week before Hannah was due. She has supported me since the birth and again I have learnt so much. Second time around does not necessarily make a wiser mother. I was very concerned about making the same mistakes again, while I was sure I knew what not to do, I had no idea what I should do! Vicki has been amazing. Hannah is a wonderful baby and I am a much happier mother. Our home is happier, expectations are realistic and we are not as worried when the inevitable bumps occur along the road.

 

What makes Vicki so successful? Perhaps it is that she doesn't treat babies or mothers like textbooks. She gets to know you. She gets to know your baby. She doesn't need long because she has an incredible natural affinity with people. She listens and makes recommendations based on your individual situation - always working alongside you making sure you are comfortable with every suggestion. She is encouraging and patient and she knows how to coach tired, exhausted, emotionally weak mothers. It is a rare person who can understand and help a mother in need by tailoring the advice to the mothers emotional state/capacity and then coaching her in to a healthy confident place. Vicki has this ability. She is a wonderful person indeed. I am so pleased to have met her because with her help I have been able to enjoy motherhood and benefit from happy well rested children.

 

I highly recommend Vicki to all mothers, first time or not, you will benefit from wonderful advice that will help you with all aspects of having a baby. She is incredible with advice from newborn to toddlers. She is a genuine sleep expert who knows babies and children. I am one of the most skeptical people, but if you are willing to learn she will teach you the keys to a happy, sleeping baby… and family! I am happy to provide further verbal recommendation should you require any further assistance in your search for a "Baby Whisperer".

Rebecca JH Mackenzie

Cannot Thank Vicki Enough ★★★★★

I cannot thank Vicki enough for helping our little family. After my first baby who just miraculously knew how to sleep from very early on, I was not prepared for number two barely sleeping during the day and waking all through the night leaving him cranky and overly clingy all day. With a toddler at home every day as well I was beyond exhausted when I reached out to Vicki for help. Vicki’s advice has always been clear, consistent and calming, exactly what this tired Mumma needed. Just one day after starting the program my 5.5 month old boy was happy and relaxed during the day, napping well and sleeping long stretches at night. He even cut his first two teeth while we were working with Vicki and you would never have even known he was teething he was sleeping so well and suddenly such a happy baby.


Vicki has a holistic approach and her methods are so beautiful and gentle, it is clear that the overall well-being of both baby and mum is her absolute number one priority. I was never asked to do anything I wasn’t comfortable with and have been able to help my baby learn to sleep without him crying. I am now able to enjoy every moment with my happy wee boy instead of agonising over sleep.

Ella and Karen
Honestly the best money I have spent on our baby.  

I Could Not Recommend Her Enough ★★★★★

I cannot thank Vicki enough for helping our little family. After my first baby who just miraculously knew how to sleep from very early on, I was not prepared for number two barely sleeping during the day and waking all through the night leaving him cranky and overly clingy all day. With a toddler at home every day as well I was beyond exhausted when I reached out to Vicki for help. Vicki’s advice has always been clear, consistent and calming, exactly what this tired Mumma needed. Just one day after starting the program my 5.5 month old boy was happy and relaxed during the day, napping well and sleeping long stretches at night. He even cut his first two teeth while we were working with Vicki and you would never have even known he was teething he was sleeping so well and suddenly such a happy baby.


Vicki has a holistic approach and her methods are so beautiful and gentle, it is clear that the overall well-being of both baby and mum is her absolute number one priority. I was never asked to do anything I wasn’t comfortable with and have been able to help my baby learn to sleep without him crying. I am now able to enjoy every moment with my happy wee boy instead of agonising over sleep.

Haylee
Vicki's help was well and truly above and beyond what I expected.

The Difference Has Been Incredible ★★★★★

Before I met Vicki, my little one would only contact nap in the baby carrier, and we were feeding to sleep and cosleeping every night. He would wake at least every 45 minutes and needed to be fed back to sleep each time. I was physically and mentally exhausted and reached out to Vicki after hearing so many positive stories from other mums. I spent a day at the Haven with Vicki and am so grateful for the experience. From the moment we arrived, it felt calm and welcoming, and was the perfect place to reset. The day itself was such a treat! I enjoyed a delicious, nourishing lunch and had the chance to slow down while Vicki took the time to listen to our concerns, and gently guided us through a few settles. But her support didn’t stop there. Vicki checked in with us every day afterwards, reassuring and guiding us step by step. She went above and beyond, helping with feeding issues (including spotting a tongue tie and guiding us through the release), supporting us through illness, and helping us navigate starting daycare. The difference has been INCREDIBLE. Within days, my boy was sleeping in his own cot for much longer stretches. He now wakes twice overnight for feeds and has learned to settle himself to sleep. He’s napping well during the day, even at daycare! I can’t thank Vicki enough for everything she’s done for our family. She is truly special, and I feel so blessed to have met her. I only wish I had reached out to her sooner!

BOP Mum
I only wish I had reached out sooner

Forever Grateful For Her Help ★★★★★

We cannot recommend Vicki highly enough. We first saw her when my baby was 6 months old and sleep felt completely unmanageable, he required bouncing on a yoga ball for long stretches every day, would only nap in my arms, and was waking almost hourly overnight. Within one day of working with Vicki, he was sleeping in his crib, and it honestly felt life-changing. We reached out to her again at 10 months after a rough bout of strep throat had us co-sleeping, with my baby needing to be latched all night just to stay asleep. Once again, Vicki worked her magic — within two weeks he was sleeping through the night in his own crib. Vicki is incredibly caring, calm, and reassuring. She truly listens, supports you without judgment, and gives clear, gentle guidance that actually works. She brought so much confidence and peace back into our home, and we are forever grateful for her help.

Tilly
Thanks for all your help

Vicki is an absolute genie ★★★★★

Vicki supported us to gently shift our 13 month-old daughter from waking and feeding many times throughout the night to sleeping consistently until the morning in her own bed. Vicki totally supported our parenting approach so we didn't have to do anything we weren't comfortable doing, and gave us the tools we needed to teach our daughter to self settle. Vicki is an absolute genie. I highly recommend her to any parents out there wanting to sleep properly again!

Relieved Dad From Wellington
For any parents out there wanting to sleep properly again!

Ready for a calmer, more settled baby - and a more confident you?

Get in touch today to talk about how I can support you and your family

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